Microsoft Excel for Windows adds Real-time Collaboration

Finally, Microsoft has added real-time collaboration tools in its Excel App for Windows, through a beta update. It enables users to co-author excel workbooks and collaborate with each other while working on the same workbook. Office 2016 has paid a lot of attention to real-time collaboration – it was initially launched in Word, and then […]

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Skype for Business Adds New Tools to Improve Call Quality

skype for business

If your company uses Skype for Business, then Microsoft just made it a lot easier for you to Diagnose & Fix call problems. Microsoft has announced the launch of a beta Call Analytics Dashboard for Skype, that provides IT admins a diagnosis of call issues user face during a Skype call. Typically, Businesses use communication services […]

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AWS Launches Amazon Connect – A new Cloud-based Contact Center Service

aws amazon connect

Looks like Amazon has set its sight to disrupt the call-center industry. Amazon Web Services has just announced a new product called Amazon Connect, a cloud-based contact center solution that allows businesses to deliver better customer service at lower costs. Amazon Connect is built using the same technology that powers Amazon’s in-house customer support solutions. It provides […]

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Google Fiber Cancels Hundreds of Installations in Kansas City

google fiber kansas city

After waiting for years to access Google’s super high-speed internet (Google Fiber), hundreds of Kansas City residents have received a mail from Google saying their installations have been cancelled, and their deposits will be returned within a couple of weeks. While it is not clear as to why the cancellations happened, but Google has mailed […]

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Now ISPs can sell your Browsing History to Advertisers

internet service provider

The US Senate has voted to repeal the broadband privacy rules that required Internet Service Providers (ISP’s) to get user permission before sharing or selling web browsing data and other private information to advertisers and other companies. The Senate voted 50-48 in favor of S.J.34, which would not only remove the existing rules, created last […]

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