6 Ways Banking & Finance Industry use BI Tools to Grow Faster


Technology has enabled Banks and Financial Institutions to grow from national businesses to global giants capable of managing diverse set of clients across the world. Internet, apps and mobile devices have raised client expectations, increased competition and compelled banks to spot risks upfront and mitigate them quickly. Here are 5 ways banks & financial institutions use […]

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5 Customer Satisfaction KPIs You Should be Tracking


Happy Customers are the best brand ambassadors for any business. They spread good word and bring repeat sales that drives revenues and helps your business grow faster. However, unless you measure & monitor customer satisfaction regularly, it’s difficult to point out what you can improve and what’s working well. That’s where Customer Satisfaction KPIs come in. […]

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5 Sales KPIs Every Sales Leader Should Monitor Regularly

Sales Growth on a blackboard with Thumbs Up

It can be tough being a sales manager. You need to constantly monitor your team’s performance, set sales goals and manage business operations. Unless you’re regularly present on the field, you have to rely on field representatives to be your eyes & ears in the market. However, sales leaders can effectively monitor their team’s activity, compare […]

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5 Factors to Consider while Evaluating BI Solutions


As your business grows, you’ll feel the need to use a Business Intelligence Solution to gain meaningful insights from your data and grow faster. BI Tools enable you to monitor your day-to-day operations and get actionable business intelligence to find new growth areas. But how do you choose a BI solution that drives your business to greater […]

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5 Customer Support Metrics Every Business Should be Tracking

customer service metrics

Happy customers form the bedrock of every successful business. They grow your revenues, bring repeat business and spread the word about your brand. An amazing customer experience goes a long way in making your customers happy. To do that, it’s necessary to know what your customers want and understand their pain points. However, it’s not […]

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