AWS Launches Amazon Connect – A new Cloud-based Contact Center Service

aws amazon connect

Looks like Amazon has set its sight¬†to disrupt the call-center industry. Amazon Web Services has just announced a new product called Amazon Connect, a cloud-based contact center solution that allows businesses to¬†deliver better customer service at lower costs. Amazon Connect is built using the same technology that powers Amazon’s in-house customer support solutions. It provides […]

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