Happy Customers are the best brand ambassadors for any business. They spread good word and bring repeat sales that drives revenues and helps your business grow faster. However, unless you measure & monitor customer satisfaction regularly, it’s difficult to point out what you can improve and what’s working well. That’s where Customer Satisfaction KPIs come in. […]
It can be tough being a sales manager. You need to constantly monitor your team’s performance, set sales goals and manage business operations. Unless you’re regularly present on the field, you have to rely on field representatives to be your eyes & ears in the market. However, sales leaders can effectively monitor their team’s activity, compare […]
You’ve launched your business and are getting orders from customers. As your customer base grows over time, you build an inventory of products to ship them as soon as possible and handle new customers. But how do you ensure that your inventory management runs like a clockwork? How do you take your business to the next […]
Small Businesses try out various marketing tactics in order to grow sales as much as possible. However, unless you measure the impact of your efforts, it’s difficult to know what’s working and what isn’t. That’s where sales metrics come in. Sales metrics tell you exactly how your efforts are doing, where you can spend more and which […]
Happy customers form the bedrock of every successful business. They grow your revenues, bring repeat business and spread the word about your brand. An amazing customer experience goes a long way in making your customers happy. To do that, it’s necessary to know what your customers want and understand their pain points. However, it’s not […]
How quickly do leads move through your sales pipeline? Every sales manager knows that the longer a lead stays in your pipeline, the less likely it will close. Knowing the total value of your sales pipeline is not enough. You need to also know how quickly they’ll move through each stage of the pipeline and turn […]
For a young startup, how do you find out what is working when there is not much data available? Here are 3 startup metrics you can begin with.